Blue Flume Closure:

Our blue flume is closed for scheduled maintenance. Our phones are currently not working but our centre and other facilities are open as usual. We’re working hard to ensure everything is in top shape, and we’ll keep you updated on when it will be back open. Thank you for your patience and understanding. 
Terms & Conditions

Refer a Friend

Last Updated: 29 Oct 2024

Standard Refer a Friend Terms & Conditions:

We've set out below the terms and conditions for our Refer a Friend promotion. 

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
    as the managing agent of Basingstoke Aquadrome.
  • The Refer a Friend Promotion will run from 24th May 2021 but may be withdrawn or amended at any time and without notice.  
  • To be eligible for entry you must be a current paying health and fitness member either by Direct Debit or a paid in full membership (excludes lessons and casual users). 
  • Not applicable to Serco Leisure Operating Ltd employees. 
  • No cash alternatives given. 
  • To participate in the Refer a Friend promotion you must ensure your friend informs the centre staff team at time of joining. We are unable to backdate a referral entry.  
  • You can refer as many friends as you like. A friend is any friend, family member or other member of the public, provided they are aged 16 or over and a UK resident. 
  • Referred members who cancel their membership within 14 days or default with their initial monthly payment will not qualify you for a referral. 
  • The free month will be applied following your friends first successful Direct Debit payment (or on completion of pay in full payment). 
  • Serco Leisure Operating Ltd apply the free month, this can’t be determined or selected by the member. 
  • This offer doesn’t apply to all memberships. 
  • The new member can’t have been a previous member within 6 months of the referral. 
  • Serco Leisure Operating Ltd have the final decision on any discount/referral offer given. 
  • In order to make a qualifying entry your Friend must:
    1. Sign up to a monthly Direct Debit or paid in full annual membership.
    2. Inform the member of staff that they have been referred to join the centre. The staff member will then complete the required form that creates the entry.
    3. Successfully pay their first pro rata payment and first month Direct Debit.
    4. Comply with our membership Terms & Conditions. 
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