Pool Closure

Due to unforeseen circumstances, our pool will remain closed for the remainder of today (7/7) We apologise for any inconvenience caused and appreciate your understanding. Our pool is hoping to be refreshed, recharged and ready to welcome everyone back tomorrow! Thank you for your patience and we will keep you updated if anything changes.

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Etiquette & Protocol

  1. Behaviour Policy
  2. Gym Commitment Statement
  3. Gym Etiquette
  4. Sauna and Steam Room Etiquette
  5. Suitable Swimwear, Equipment and Pool Hygiene
  6. Swimming Pool Etiquette
  7. Workout Studio Etiquette

Policies

  1. Accessibility
  2. Allergen Information
  3. Bookings and Cancellations Policy
  4. Carers Policy
  5. Complaints and Disputes Policy
  6. Cookie Policy
  7. Customer Charter
  8. Equality, Diversity and Inclusion Policy Statement
  9. Health Commitment Statement
  10. Member Personal Training Services Terms and Conditions
  11. Our Gym Guidelines for Young Members
  12. Photography and Filming Policy
  13. Privacy Policy
  14. Safeguarding Policy Statement
  15. Swimming Admissions Policy

Terms & Conditions

  1. £50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
  2. 7 Day Trial
  3. Big Open Weekend Health and Fitness - Join now and pay nothing till April
  4. Big Open Weekend Swimming Lessons - Join now and pay nothing till April
  5. CaféM Loyalty Card Terms & Conditions
  6. March 25% Off Birthday Parties
  7. Member benefits: 12 Guest Passes Terms & Conditions
  8. Member benefits: 20% Off Zoggs Terms & Conditions ​
  9. Member benefits: 25% Off Birthday Parties Terms & Conditions
  10. No joining fee on Adult & Child Lessons
  11. Refer a Friend
  12. Terms and Conditions of Memberships

Corporate Responsibility

  1. Environment & Climate Change Policy